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Support

Help center.

Onboarding, EHR connections, Aria setup, billing workflows, and security. If you're already on Nextvisit and stuck, this is where the team lives.

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Where most teams start.

2articles

Getting started

Sign up, pick a template, run a test session, and draft your first note. The fastest path from registration to a usable note in your template.

2articles

EHR connections

Push to Osmind, Kalix, SimplePractice, and other behavioral health EHRs. Copy-out, fax, FHIR R4, HL7 v2, and partner integrations covered.

2articles

AriaMD setup

Personalizing your charting voice, custom prompts, template overrides, and how Aria handles corrections. The week-one playbook.

2articles

Billing and coding

CPT and ICD-10 suggestions, same-day claims, eligibility checks, and how the coding workflow maps to your assessment without changing how you write.

1article

Security and data

HIPAA, SOC 2, ISO/IEC 42001, BAA, retention, encryption, and what we do (and never do) with your PHI. Includes the trust center reference.

Contact support

When the article isn't enough.

Our support team is staffed by people who actually use the product. Email gets a response in hours, not days. If you're an enterprise customer, your CSM is on the same thread.

Email support
Response times
  • Email: within hours, business days.
  • Enterprise: dedicated CSM, same-day on weekdays.
  • Security and PHI questions: routed to security@nextvisit.ai.
New to Nextvisit?

Start free, no credit card.

Most clinicians draft their first usable note in their template in under ten minutes. If you'd rather see it run live, book a fifteen-minute demo with Ryan, our CTO.

Live in 2 weeks or less BAA signed by default 30-day money back